Capitec Bank Service Consultant Positions Available

Capitec Bank is seeking candidates with a Grade 12 qualification to join their team as Service Consultants. This role is ideal for individuals passionate about client service and looking to contribute to one of South Africa’s leading retail banks.

Job Purpose

As a Service Consultant, your primary responsibility will be to deliver exceptional service, meet client needs, and promote the Global One product offering. Your efforts will enhance the banking experience and help clients better manage their financial lives.

About Capitec Bank

Capitec Bank is one of South Africa’s largest retail banks, focusing on simplifying banking and improving clients’ financial lives.

Requirements

Experience:

• Minimum:
  • 3 to 6 months of client service experience in retail/financial/banking.
  • Relevant tertiary qualifications may be considered in the absence of experience.
• Ideal:
  • Over 1 year of client service experience in retail/financial/banking.
  • Proven experience in sales and client interaction.

Qualifications:

• Minimum:
  • Grade 12 National Certificate/Vocational.
• Ideal:
  • Relevant tertiary qualification in Commerce or a related field.
  • Finance or Banking certification.

Knowledge:

• Minimum:
  • Basic calculation skills.
  • Familiarity with retail/consumer service environments.
• Ideal:
  • Knowledge of Capitec Bank products.
  • Understanding of internal business processes and organizational policies.

Skills:

• Strong communication skills.
• Relationship management and interpersonal skills.
• Computer literacy (MS Word, MS Excel, MS Outlook).

Conditions of Employment

• Clear criminal and credit record.
• Fingerprints must be detectable/recognizable on Capitec Bank’s internal electronic banking system.

How to Apply

If you’re a dynamic, self-motivated individual with a passion for delivering excellent client service, Capitec Bank invites you to apply for this exciting opportunity.