Allan Gray is currently accepting applications for its Service Consultant position, aimed at providing applicants with valuable experience in client service and investment education.
Closing date: 30 November 2024
Location: Cape Town, South Africa
Responsibilities
You will be responsible for:
- Providing excellent service to investors, potential investors, and independent financial advisers through various servicing channels, including inbound calls, emails, and face-to-face interactions.
- Building trust and confidence by explaining Allan Gray’s investment philosophy and long-term approach to investing.
- Educating clients by sharing product and fund knowledge to empower them in making informed investment decisions.
- Taking end-to-end ownership of transactions and ensuring accurate record-keeping.
- Actively participating in the organization’s drive towards continuous improvement by contributing solutions to client problems.
Skills and Competencies
Candidates suited for this role should possess:
- A performance-driven mindset with a willingness to embrace new challenges.
- A growth mindset and resilience to navigate the changing needs of clients and the financial services industry.
- High adaptability, vigour, and agility.
- Empathy and a client-focused approach.
- Strong verbal and written communication skills.
- The ability to handle complexity in a high-pressure environment, along with analytical thinking, attention to detail, and problem-solving abilities.
- A genuine passion for people and a commitment to service excellence.
Qualifications
- A bachelor’s degree in Commerce or Business Science, majoring in Finance, Investments, Economics, Mathematics, or Statistics (this list is not exhaustive).
How to Apply
To apply, candidates should visit the Allan Gray careers portal via the ink below: