Cleaning Manager
Facilities Management, Business Services
Minimum Requirements
- Minimum Qualification: Matric / Grade 12
- Relevant tertiary (Degree, Certificate or Diploma) in Retail, Operations / Retail Management, or related field
- Proven experience in cleaning operations and staff supervision; managing multiple sites is an advantage
- Hospitality/healthcare industry experience is highly advantageous
- Strong knowledge of cleaning processes and hygiene standards
- Ability to interpret SLAs and conduct site audits
- Basic understanding of HR procedures and labour legislation
- Proficiency in MS Excel and operational reporting tools
- Excellent organisational and time management skills
- Manage cleaning teams at a particular site, ensuring performance and attendance standards are consistently met.
- Build and maintain strong client relationships through excellent service delivery.
- Manage cleaning materials and stock levels, ensuring timely replenishment.
- Using a labour management system (e.g.) PRP to plan and schedule labour to meet operational requirements.
- Address HR matters including discipline, grievances, and performance management.
- Conduct regular site inspections to ensure compliance with SLAs and quality standards.
- Support contract retention through consistent service and client satisfaction.
- Please note by registering your details for this Talent Pool you acknowledge a potential, future relevant role within Tsebo Cleaning Solutions and that this is not an active vacancy. Our business recruits throughout the year, and job roles will become live at different times in different locations. By Skills and Competencies Strong knowledge of cleaning processes and hygiene standards
Responsibilities
- Manage cleaning teams at a particular site, ensuring performance and attendance standards are consistently met.
- Build and maintain strong client relationships through excellent service delivery.
- Manage cleaning materials and stock levels, ensuring timely replenishment.
- Using a labour management system (e.g.) PRP to plan and schedule labour to meet operational requirements.
- Address HR matters including discipline, grievances, and performance management.
- Conduct regular site inspections to ensure compliance with SLAs and quality standards.
- Support contract retention through consistent service and client satisfaction.
