Provider Administrator
Financial Services, Insurance
Minimum Requirements
- Matric.
- At least 2 - 3 years’ Experience ,preferably in medical scheme industry.
- At least 2 - 3 years Client services or call centre experience.
- Proficient in MS Office (Excel,Word, Outlook).
- Business Acumen.
- Client/ Stakeholder Commitment.
- Drive for Results.
- Leads Change and Innovation.
- Motivating and Inspiring Team.
- Collaboration.
- Impact and Influence.
- Maintaining and updating of medical practice information.
- Capturing and loading of provider and/or clinical data.
- Administering the contracting of service providers on system.
- Participate in Provider Engagement projects on an adhoc basis.
- Communicate verbally and in writing with medical practices in a professional manner.
- Investigate and resolve claim queries.
- Handle incoming telephonic and email queries from providers and third parties.
- Educating and supporting the external healthcare providers in the business systems.
- Conduct telephonic surveys of service providers.
- preferably in medical scheme industry.
Responsibilities
- Maintaining and updating of medical practice information.
- Capturing and loading of provider and/or clinical data.
- Administering the contracting of service providers on system.
- Participate in Provider Engagement projects on an adhoc basis.
- Communicate verbally and in writing with medical practices in a professional manner.
- Investigate and resolve claim queries.
- Handle incoming telephonic and email queries from providers and third parties.
- Educating and supporting the external healthcare providers in the business systems.
- Conduct telephonic surveys of service providers.
