Training Manager
Food Service, Hospitality / Restaurants
Minimum Requirements
- Keep attendance and training records and registers
- Monitor employee performance and response to training
- Conduct performance evaluations and identify areas of improvement
- Provide daily updates on training areas done daily in-stores
- Work within a team and drive the restaurant/take-away forward
- Assist in New Store openings – supporting the teams through constant mentoring and coaching
- Assist the Training Department with Adhoc Training tasks and projects within Pedros
- Doing presentations to the target audience for all Pedros Training Modules and SOP's
- Sign off Manager Trainees throughout the region
- Track daily reports posted on WhatsApp groups from Manager & Skill Trainers. Raise concerns as they arise
- Take charge of Gross Profit & GRV training/ trouble shooting for new & existing stores
- Full accountability of the training team within the Training Management group
- Coordinate for new stores staff quantities, training stores, weekly training updates and complete sign offs one week before store opening. Portfolio Of Evidence must be filed
- Must have a drivers license and be able to travel
- Attention to detail
- Be prepared to go the extra mile
- Must be computer literate and must be able to write professional reports from time to time
- Must have own reliable vehicle & mobile phone
- Good Gross Profit / Cost Of Sales / GRV knowledge
- GAAP / MICROS knowledge
- Restaurant and Fast Food Service experience. Minimum 10 years related experience required
- Operations experience will be advantageous
- Good verbal and written communication skills
- Organisational and time management skills
- MS Office experience (Word, Excel, Powerpoint and Emails)
- d to design, develop, implement, maintain, support or operate a particular technology or related application, product or service
- of employees
- Restaurant and Fast Food Service
- Minimum 10 years related
- will be advantageous
- Good verbal and written communication
- Organisational and time management
- (Word, Excel, Powerpoint and Emails)
Responsibilities
- Conduct training sessions on preparation of foods as per our Standard Operating Procedures
- Support, mentor, and upskill trainees and new employees
- Promote efficiency and improve skills of employees
- Keep attendance and training records and registers
- Monitor employee performance and response to training
- Conduct performance evaluations and identify areas of improvement
- Provide daily updates on training areas done daily in-stores
- Work within a team and drive the restaurant/take-away forward
- Assist in New Store openings – supporting the teams through constant mentoring and coaching
- Assist the Training Department with Adhoc Training tasks and projects within Pedros
- Doing presentations to the target audience for all Pedros Training Modules and SOP's
- Sign off Manager Trainees throughout the region
- Track daily reports posted on WhatsApp groups from Manager & Skill Trainers. Raise concerns as they arise
- Take charge of Gross Profit & GRV training/ trouble shooting for new & existing stores
- Full accountability of the training team within the Training Management group
- Coordinate for new stores staff quantities, training stores, weekly training updates and complete sign offs one week before store opening. Portfolio Of Evidence must be filed
- Promote efficiency and improve
