Loss Prevention Manager
Food Service, Hospitality / Restaurants
Minimum Requirements
- Relevant qualification in Risk Management, Security Management, or related field
- 5 years experience in loss prevention, investigations, or forensic auditing within warehouse, logistics, or production environments
- Strong experience in conducting workplace investigations and compiling formal reports
- working in manual or low-system environments, with strong control implementation ability
- Advanced Microsoft Excel skills (data analysis, pivot tables, trend identification, reporting)
- dealing with employee misconduct, fraud, or unethical behaviour cases
- in loss prevention, investigations, or forensic auditing within warehouse, logistics, or production environments
- in conducting workplace investigations and compiling formal reports
- Advanced Microsoft Excel
- (data analysis, pivot tables, trend identification, reporting)
Responsibilities
- Investigate stock variances, shrinkage, and discrepancies across DC and production operations
- Conduct detailed investigations into theft, fraud, and misconduct, including potential collusion between employees and management
- Compile clear, detailed, and evidence-based investigation reports for management decision-making
- Provide recommendations based on findings to mitigate risk and prevent recurrence
- Perform regular audits on operational processes to identify control gaps and risks
- Monitor high-risk areas including receiving, production usage, and dispatch to prevent losses
- Implement and strengthen internal controls within manual processes to reduce human error and manipulation
- Analyse trends in stock variances and incidents to identify root causes and recurring risks
- Work closely with DC management and relevant stakeholders to ensure alignment on investigations and corrective actions
- Conduct random and scheduled checks on stock, processes, and employee activities
- Oversee and review access control and movement of employees, contractors, and visitors
- Promote a culture of accountability, ethics, and loss prevention awareness across all levels of staff
- Ensure proper documentation and record-keeping of all investigations, audits, and findings
- Travel to various distribution centres and branches to conduct investigations and audits as required
- Contribute to the development of loss prevention policies, frameworks, and standard operating procedures
- Support the future development of a loss prevention team, including input into structure, processes, and capability requirements
- Support the future development of a loss prevention team, including input into structure, processes, and capability
