Sun International hospitality group is looking for a skilled and professional Restaurant Host to join their front-of-house team in Cape Town. This permanent, full-time position is ideal for individuals with experience in guest service, food and beverage operations, and restaurant floor coordination.
Location: Cape Town
Closing Date: Unspecified – apply as soon as possible
What You’ll Do as a Restaurant Host
This role plays a key part in the smooth day-to-day operation of the restaurant. You’ll be responsible for welcoming guests, managing bookings, and ensuring excellent service delivery throughout each shift.
Your main responsibilities will include:
Guest Hosting and Seating
- Greet and welcome all guests upon arrival
- Manage reservations and seat guests at the appropriate tables
- Monitor table turnover and waitlist times
- Provide menus and explain menu items if needed
- Handle special guest requests and liaise with kitchen staff accordingly
- Promote menu specials and beverage offers
- Present bills and clear tables after service
Restaurant Floor and Guest Area Setup
- Prepare tables with correct place settings before service
- Check restaurant cleanliness, lighting, and equipment functionality
- Answer phone calls and take bookings
- Ensure all operating equipment is used and stored correctly
- Identify and report any floor issues before service starts
Cashiering and Admin Tasks
- Process billing transactions for meals and drinks
- Reconcile guest payments and float at end of shift
- Print guest feedback forms and insert into billing folders
- Prepare house accounts and supporting documents for audit
- Safely transport and secure cash float
Customer Service and Engagement
- Offer warm greetings to all customers and interact with respect
- Recognise repeat customers and learn their preferences
- Share info on menu options, promotions, and venue facilities
- Handle complaints professionally and escalate where necessary
What You Need to Apply
To be considered, you’ll need the following:
Education
- Grade 12 preferred
- Grade 10 accepted with at least 2 years’ experience as a waiter or host
Experience
- 2 years in a customer-facing environment, ideally in hospitality or restaurant service
Essential Skills
- Strong spoken English communication skills
- Basic math and cashiering knowledge
- Familiarity with food and beverage service standards
- Upselling and menu recommendation skills
- Basic computer literacy
- Attention to detail and ability to follow SOPs
- Customer-centric attitude and teamwork skills
Don’t Qualify Yet? Here’s How You Can Qualify
If you don’t meet the experience or education requirements yet, consider enrolling in the following training programs to help build your skills:
- Hospitality Management Short Course – International Hotel School
- Professional Waiter Training – Capsicum Culinary Studio
- Introduction to Customer Service – UNISA Short Learning Programmes
- Restaurant Host Essentials Course – Alison Free Courses
These courses can help you gain the qualifications and experience needed to enter the hospitality industry with confidence.
How to Apply?
To apply, visit the official application portal via the link below:
Preference will be given to applicants from designated groups as per the Employment Equity Act and the company’s internal recruitment policy.
Experienced career development professional with a background in student administration and guidance across several South African universities. Over the years, I have supported students in shaping their academic and professional journeys, providing career counselling, employability training, and placement support. I now focus on helping young graduates successfully transition from university or college into the workplace, bridging the gap between education and employment through practical guidance and career-readiness initiatives.