The Department of Employment and Labour is hiring 24 Client Service Officers across various Labour Centres in South Africa — and guess what? You only need a Grade 12 certificate to apply. No prior work experience is needed.
If you’re someone who enjoys helping others, answering questions, and solving problems, this is a great entry-level opportunity to kick-start a career in public service.
Position: Client Service Officer (Unemployment Insurance Fund)
Location: Across South Africa
Closing Date: 30 April 2025
Salary: R269 499 per annum
What You’ll Be Doing
As a Client Service Officer working with the Unemployment Insurance Fund (UIF), you’ll become the face of the department at your local Labour Centre. Your daily tasks will include:
- Helping people apply for UIF benefits
- Registering follow-up and continuation forms
- Offering general administrative and client support
- Making sure people get the help they need in a friendly and professional way
Minimum Requirements
To apply, you only need:
- A Grade 12 / Senior Certificate
- No previous experience required
- South African citizenship
You’ll also need basic skills like:
- Good written and verbal communication
- Computer literacy
- Time management
- Telephone etiquette
- Customer service mindset
- Basic admin and problem-solving skills
Where Are the Jobs Located?
Each post is tied to a specific Labour Centre and has a unique reference number. Make sure to use the correct one when applying.
Free State
- Thaba-Nchu – Ref: HR 4/4/8/906 (x2)
- Bethlehem – Ref: HR/4/4/8/907 (x2)
- Sasolburg – Ref: HR 4/4/8/908 (x2)
North West
- Mogwase – Ref: HR4/4/02/07 (x2)
- Vryburg – Ref: HR4/4/02/07 (x1)
- Potchefstroom – Ref: HR4/4/02/08 (x1)
- Christiana – Ref: HR4/4/02/09 (x1)
KwaZulu-Natal
- Kokstad – Ref: HR4/4/5/5 (x2)
- Richmond – Ref: HR4/4/5/6 (x1)
- Ulundi – Ref: HR4/4/5/7 (x1)
- Dundee – Ref: HR4/4/5/8 (x1)
- Ladysmith – Ref: HR4/4/5/9 (x1)
- Estcourt – Ref: HR4/4/5/10 (x1)
Eastern Cape
- Mthatha – Ref: HR4/4/10/01 (x3)
- Kariega – Ref: HR4/4/10/02 (x3)
How to Apply
Submit your application via email or hand-delivery depending on your location.
What to include:
- Your updated CV
- Certified copy of your Grade 12 certificate
- Certified copy of your South African ID
- Clearly state the Reference Number and Position Title on your application
Email Addresses by Region
- Free State: jobs-fs1@labour.gov.za
- North West: Jobs-NW6@labour.gov.za
- Kokstad: Jobs-KZN1@Labour.gov.za
- Richmond: Jobs-KZN2@Labour.gov.za
- Ulundi: Jobs-KZN3@Labour.gov.za
- Dundee: Jobs-KZN4@Labour.gov.za
- Ladysmith: Jobs-KZN5@Labour.gov.za
- Estcourt: Jobs-KZN6@Labour.gov.za
- Mthatha: Jobs-EC6@labour.gov.za
- Kariega: Jobs-EC3@labour.gov.za
Don’t Qualify Yet? Here’s How You Can Qualify
If you haven’t passed Matric or you want to boost your chances for future opportunities like this one, here are some training options to consider:
- Grade 12 Equivalent (ABET or NCV Level 4) – Offered at South Cape TVET College and Elangeni TVET College
- Computer Literacy Courses – Try Boston City Campus or INTEC College
- Customer Service Short Courses – Available online via Damelin Online or Coursera
- Office Administration and Public Service Certificates – Check out TVET Colleges or UNISA Short Courses
These qualifications and skills will make your application stand out in future government vacancies.
Download Full Circular 13 of 2025
Get all the detailed posts and instructions in the official Circular 13 of 2025 from the Department of Labour:
Get your Jobs on WhatsApp
Join our WhatsApp Channel to receive new government job posts, internships, and training alerts directly on your phone.
Experienced career development professional with a background in student administration and guidance across several South African universities. Over the years, I have supported students in shaping their academic and professional journeys, providing career counselling, employability training, and placement support. I now focus on helping young graduates successfully transition from university or college into the workplace, bridging the gap between education and employment through practical guidance and career-readiness initiatives.
