Senior Billing Administrator
Education, Higher Education
Minimum Requirements
- Grade 12
- B-Tech Credit management / B.Com Accounting
- Strong attention to detail and accuracy
- Proficient in Microsoft Excel and other accounting software
- Ability to work independently and in a team environment
- Knowledge of billing processes and best practices
- Excellent organizational and time management skills
- Strong communication and interpersonal skills
- in a shared services environment is a plus
- Skills Required
- for students and clients
- Minimum of 1 years of
- in billing or a similar role
- Excellent organizational and time management
- Strong communication and interpersonal
Responsibilities
- Managing customer onboarding and the billing administrative process
- Generate and send accurate invoices/statements to student accounts on a timely basis
- Ensuring billing accuracy, completeness, compliance, and reliability
- Managing accurate, timely, and compliant billing processes
- Ensuring efficient revenue cycle management
- Resolving billing discrepancies through Fresh Service within SLA
- Providing support to revenue assurance through reconciliations
- Managing adherence to statutory and revenue assurance policies and processes
- Reporting on customer billing performance with key highlights on concerns and mitigating plans
- Being accountable for overall billing integrity and customer management
- Monitor and track bursary and discount applications and processing
- Maintain and update billing records and client information in our database
- Collaborate with internal teams to ensure timely and accurate billing
- Assist with month-end and year-end closing activities related to billing
- Prepare and analyse billing reports for management
- Masterdata process management including but not limited to transfer process, suspension process, termination process
- Document administration management
- Grade 12
- B-Tech Credit management / B.Com Accounting
- Minimum of 1 years of experience in billing or a similar role
- Required
- The Senior Billing Administrator is responsible for managing accurate, timely, and compliant student billing processes within the Student Lifecycle department.
- The role ensures billing integrity, efficient revenue cycle management, and adherence to statutory and revenue assurance policies and procedures.
- The incumbent will support customer account management, reconciliations, reporting, and master data administration, while collaborating with internal stakeholders to ensure an effective and seamless billing
