Change Manager
Education, Higher Education
Minimum Requirements
- Support the integration of change activities across multiple P&C transformation workstreams
- Develop and execute communication strategies supporting SAP SuccessFactors redesign and implementation activities
- Create targeted communication plans for employees, managers, P&C teams, executives, and project stakeholders
- Develop communication content including presentations, guides, FAQs, newsletters, training collateral, and awareness campaigns
- Facilitate stakeholder engagement sessions, workshops, roadshows, and change forums
- Build strong relationships with project sponsors, P&C teams, business stakeholders, and system SMEs
- Support leadership alignment and sponsorship activities
- Monitor stakeholder sentiment and escalate risks or resistance where required
- Ensure communication messaging is clear, practical, and aligned to business impacts
- Coordinate end-user training activities for initiatives and future modules
- Develop training approaches and adoption support activities
- 5 years’ experience in Organisational Change Management
- 3 years’ experience in Enterprise System / P&CIS Change Management
- 3 years’ experience in Stakeholder Engagement & Communication
- Stakeholder Engagement & Communication
- Training & Adoption Enablement
- in enterprise system implementation change management, stakeholder engagement, communication planning, training coordination, and organisational adoption activities
- Work with project teams and SMEs to identify training
- and impacted user groups
- Ensure fit for
- in Organisational Change Management
- in Enterprise System / P&CIS Change Management
- in Stakeholder Engagement & Communication
Responsibilities
- Develop and execute change management plans aligned to the SAP SuccessFactors redesign programme and future module implementations
- Conduct change impact assessments to identify business, process, role, and behavioural impacts
- Assess organisational readiness and adoption risks across impacted stakeholder groups
- Develop stakeholder engagement strategies and change intervention plans
- Support business transition activities relating to process redesign and digital transformation
- Identify resistance points and develop mitigation plans to improve adoption outcomes
- Coordinate training schedules, attendance tracking, and training feedback processes
- Support managers and P&C teams during transition periods to improve adoption and behavioural change
- Assist with post-go-live hyper care and user support activities
- Monitor training effectiveness and adoption outcomes
- Track and report on change adoption progress, readiness levels, risks, and stakeholder engagement activities
- Monitor adoption challenges and identify intervention opportunities
- Support business readiness reviews and deployment readiness checkpoints
- Coordinate change activities across project workstreams and business teams
- Develop reinforcement activities to sustain behavioural and process change
- Maintain change documentation, stakeholder logs, communication trackers, and readiness assessments
- Support lessons learned and continuous improvement activities across the programme
- Assist with embedding standardised ways of working across P&C and business processes
- Organisational Development
- Human Resources
- Psychology
- Business Management
- Communication
- Information Systems
- or related field
- Change & Adoption Manager is responsible for leading and coordinating change management, communication, stakeholder engagement, training, and adoption activities
- The role focuses on supporting the successful transition of employees, managers, P&C teams, and business stakeholders to new ways of working resulting from Employee Central redesign initiatives, process standardisation, digital transformation, and future SAP SuccessFactors module deployments
- The incumbent will work closely with project teams, P&C stakeholders, system specialists, business representatives, and leadership to drive adoption, minimise resistance, improve readiness, and embed sustainable behavioural and process change across the organisation
- Change Strategy & Readiness
- Change Execution, Monitoring & Reinforcement
- Bachelor’s Degree in
- The role requires a highly hands-on and operationally focused change practitioner with strong
- for this Position
- Ensure change activities align with project timelines, deployment activities, and business readiness
- of the of user guides, process documentation, quick reference guides, and digital learning material
