Academic Operations Administrator - Cape Town
Education, Higher Education
Minimum Requirements
- Grade 12
- Diploma/Certification in Office Administration/NQF Level 6
- MS Office proficient
- Knowledge and understanding of the South African higher education systems and regulatory framework
- Ability to manage time effectively
- Attention to detail
- 1-2 years of experience in administrative duties & client service experience
- 1-2 years' experience within an Educational Institution required
- Customer service orientated
- Ability to effectively cope with change
- Deadline orientated and can work well under pressure
- Be able to work in a team environment
- Effective communication skills
- 1-2 years of
- in administrative duties & client service
- within an Educational Institution required
- Key competencies
Responsibilities
- Operating Procedures documentation; including query resolution
- Data capturing and document management
- Assist with administrative duties and set up of assessment cycles
- Storeroom management and archiving
- Support management and the Academic team to ensure that deadlines are met student queries are resolved within agreed time frames
- Support overall campus activities such as registration of students, orientation, open days, Internal and external audits
- Ability to effectively cope with change
- Deadline orientated and can work well under pressure
- Be able to work in a team environment
- To maintain student records; including assessment administration; collection of assessments; keeping of registers and capturing and/or importing of marks
- Effective communication
