Cosmetic Frontshop Assistant - Richards Bay
Retail, Healthcare / Pharmacy
Minimum Requirements
- Grade 12 / Matric
- Certification is Retail or related field
- Computer literate – MS Office
- Customer oriented and Attention to detail
- English - Speak, read and Write
- Merchandising standards and FMCG industry. Working with Planograms. Category Knowledge including promotions, personal selling, sales targets, customer liaison, product knowledge
- Comprehending fundamental arithmetic’s like addition, subtraction, multiplication and division
- Emotional intelligence
- Accountability
- Problem solving
- Trustworthy and honest and good time management
- Third additional language
- Essential
- Advantageous
- Minimum of 0 - 6 months Retail
- Minimum 1 year
- within retail environment in Cosmetics
- Merchandising standards and FMCG industry. Working with Planograms. Category Knowledge including promotions, personal selling
Responsibilities
- Ensure that full ranges of products are always on the shelves and neatly presented
- Maintain the stock on the shelves to ensure it has not reached its sell by date
- Restock merchandise when needed to ensure maximum sales
- Be responsible for accurate cash flow
- Ensure that all line voids and price changes are approved and signed by a supervisor
- Exchange merchandise for customers and accept return goods by customers when authorized to do so
- Transact all purchases - receive and processes all payments such as cash, cards, vouchers, coupons, and other payments excepted by Dis-Chem
- Delivered stock or stock pulled from the storeroom must be stored and packed in the correct space immediately
- Ensure the stock on the shelves has not reached sell by dates
- Provide friendly, helpful, and courteous assistance and advice to all customers
- Ensure cash is placed in the drop safe according to Dis-Chem standard operating procedures
- Be alert and verify all payments according to Dis-Chem verification procedure
- Adhere to Dis-Chem security policies and procedures
- Ensure the use of your code and password is restricted to only you, is safe and is changed regularly
- Ensure all out going stock/ items are scanned and paid for
- Adhere to Dis-Chem Policies and Standard Operating Procedures
- Adhere to Health and Safety rules and regulations
- Comprehending fundamental arithmetic’s like addition, subtraction, multiplication and division
- Emotional intelligence
- Accountability
- Problem solving
- Trustworthy and honest and good time management
- Third additional language
- All out of stock queries from customers must be followed up with the customer service out of stock list
- Advantageous
- at point of sales in accordance with Dis-Chem policies and procedures
- All out of stock queries from customers must be followed up with the
- out of stock list
- customer liaison, product knowledge
