Sales Assistant, Baby City - Somerset West
Retail, Healthcare / Pharmacy
Minimum Requirements
- Grade 12 / Matric
- Certification in Retail Business Management
- Strong command of the English language
- Knowledge of retail operations and administration
- Problem solving
- Trustworthy and honest
- Time management
- Customer service
- Takes ownership and accountability
- Basic computer skills (word, excel and outlook, numerical skills
- Advantageous
- Up to 6 months’ retail
- Minimum 1 Year work
- within retail
- (word, excel and outlook, numerical
Responsibilities
- Report low stock levels, items that are out of stock, damaged stock and expired stock to management
- Assist with the counting of stock files and general stocktaking
- Assist with the loading and off-loading of stock when needed
- Identify and report damaged and expired stock immediately to management
- Ensure boxes are flattened after unpacking stock and taken to the designated area
- Ensure that full ranges of products are always on the shelves and neatly presented
- Maintain the stock on the shelves to ensure it has not reached its sell by date
- Restock merchandise when needed to ensure maximum sales
- Ensure merchandise displays, labels and pricing are always correct and report all price discrepancies to management
- Keep up to date with new product knowledge to effectively assist customers
- Ensure all merchandise is handled carefully to prevent any losses
- Build stable displays timeously for promotions to take place
- Ensure that monthly promotions are implemented effectively to maximise sales
- Ensure that relevant posters and signage should be put up in time for promotions to take place
- Ensure promotional tickets, price tickets, posters etc. are placed in the expected time frame
- Ensure that promotional stock is taken down immediately after the end of promotions
- Ensure accurate cash flow and follow correct cash handling procedures
- Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments
- Ensure all out going stock/ items/ scripts are scanned and paid for
- Process all loyalty cards including those of accelerated partners
- Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers
- Report customer compliments and complaints to management
- Attend to all customer stock queries and ensure that they dealt with and resolved
- Takes ownership and accountability
- would be to provide overall assistance to customers through excellent
- The roles will include maintaining stock levels, processing of payments at Point of Sales and upholding high merchandising standards
- Basic computer
