Aftermarket Performance Specialist
Agriculture, Agribusiness
Minimum Requirements
- Diploma or Degree in Engineering, Business Operations, or a related field Certified Technician qualification (advantageous) Training or proven experience in process optimisation, workflow management, or digital adoption Exposure to John Deere systems (Service ADVISOR, JDLink / Connected Support) (advantageous) 3-5 years' experience in Service, Parts, Technical Support, or an Aftermarket environment
Responsibilities
- To support AFGRI Equipment branches in the effective adoption and disciplined use of digital support tools and operational processes across Service and Parts departments. The role aims to enhance branch efficiency, improve customer uptime, and drive profitability by enabling staff, monitoring performance, and facilitating coordination between workshop management, parts management, and Centralised Connected Support functions.
