Junior Social Media Community Moderator
Financial Technology, Telecommunications
Minimum Requirements
- Non-negotiable: National Senior Certificate.
- Preferred: Diploma in Marketing, Communications, or a related field.
- Qualifications Experience Level Entry Level Workplace Type On-site Town / City Centurion Province Gauteng Country South Africa Job Category Marketing Description Hello Group is a leading company in the finance and telecommunications sectors, committed to providing exceptional service and innovative solutions for migrant workers.
- We are looking for a motivated Junior Social Media Coordinator to join our team.
- This role is ideal for someone passionate about social media and customer service.
- As a Junior Social Media Coordinator, you will be responsible for managing and monitoring our social media platforms, engaging with our audience, and providing excellent customer service.
- Your role will involve using Meta Business Suite and Hootsuite to manage our social media presence and ensuring customer inquiries are handled promptly and professionally.
- Social Media Management: Manage and monitor social media accounts, primarily on Facebook, using Meta Business Suite.
- Create, schedule, and publish engaging content across our social media platforms.
- Use Hootsuite to schedule posts, track performance, and manage social media campaigns.
- Customer Service: Respond to customer inquiries and comments on social media in a timely and professional manner.
- Provide exceptional customer service by addressing customer concerns and resolving issues.
- Level Entry Level Workplace Type On-site Town / City Centurion Province Gauteng Country South Africa Job Category Marketing Description Hello Group is a leading company in the finance and telecommunications sectors, committed to providing exceptional service and innovative solutions for migrant workers.
- Qualifications Experience Level Entry Level Workplace Type On-site Town / City Centurion Province Gauteng Country South Africa Job Category Marketing Description Hello Group is a leading company in the finance and telecommunications sectors, committed to providing exceptional service and innovative solutions for migrant workers. We are looking for a motivated Junior Social Media Coordinator to join our team. This role is ideal for someone passionate about social media and customer service.
- As a Junior Social Media Coordinator, you will be responsible for managing and monitoring our social media platforms, engaging with our audience, and providing excellent customer service. Your role will involve using Meta Business Suite and Hootsuite to manage our social media presence and ensuring customer inquiries are handled promptly and professionally.
- Social Media Management:
- Manage and monitor social media accounts, primarily on Facebook, using Meta Business Suite.
- Customer Service:
- Respond to customer inquiries and comments on social media in a timely and professional manner.
- Work closely with the customer service team to ensure a seamless customer
- Level Entry Level Workplace Type On-site Town / City Centurion Province Gauteng Country South Africa Job Category Marketing Description Hello Group is a leading company in the finance and telecommunications sectors, committed to providing exceptional service and innovative solutions for migrant workers. We are looking for a motivated Junior Social Media Coordinator to join our team. This role is ideal for someone passionate about social media and customer service.
Responsibilities
- Social Media Management: Manage and monitor social media accounts, primarily on Facebook, using Meta Business Suite.
- Create, schedule, and publish engaging content across our social media platforms.
- Use Hootsuite to schedule posts, track performance, and manage social media campaigns.
- Customer Service: Respond to customer inquiries and comments on social media in a timely and professional manner.
- Provide exceptional customer service by addressing customer concerns and resolving issues.
- Social Media Management:
- Manage and monitor social media accounts, primarily on Facebook, using Meta Business Suite.
- Customer Service:
- Respond to customer inquiries and comments on social media in a timely and professional manner.
- Work closely with the customer service team to ensure a seamless customer
