Signature Relationship Manager
Financial Services, Banking
Minimum Requirements
- Bachelor’s Degree or Advanced Diploma (FAIS Aligned NQF7 or Higher) in Business Commerce, Finance, Banking or Economics.
- Must meet FAIS Fit and Proper requirements.
- 5 to 7 years’ experience in relationship banking, private banking, affluent banking or a similar client portfolio environment.
- Proven experience managing high-value or ultra-high-net-worth client relationships.
- Strong track record in building long-term client relationships, identifying sales opportunities and delivering client-led financial solutions.
- in growing and retaining client portfolios, managing revenue targets and deepening client value across banking, lending, investment and advisory solutions.
- Strong understanding of credit structuring, client financial analysis, risk management, compliance and stakeholder collaboration.
- Articulating Information and Convincing People
- Interacting with People and Understanding People
- Seizing Opportunities and Pursuing Goals
- Developing Strategies and Providing Insights
- Interpreting Data and Making Decisions
- Developing Expertise and Producing Output
- Banking Process & Procedures
- Commercial Acumen
- Customer Understanding ( Consumer Banking)
- Financial Acumen
- Product Knowledge (Consumer Banking)
- Risk Identification
- Risk Reporting
Responsibilities
- Build, manage and retain trusted relationships with high-value and ultra-high-net-worth clients through regular, value-adding engagement and proactive portfolio management.
- Identify client needs and sales opportunities by analysing financial information, understanding client objectives and recommending appropriate banking, lending, investment, insurance and advisory solutions.
- Drive portfolio growth by acquiring new Signature clients, deepening existing relationships and collaborating with internal specialists across relevant business areas.
- Structure and motivate credit applications, including complex lending requirements, while ensuring sustainable bankability, sound due diligence and effective credit risk management.
- Retain client balances and wallet share through competitive pricing, relationship ownership, tailored propositions and proactive stakeholder engagement.
- Ensure all client interactions, advice, instructions, documentation and portfolio activity are managed in line with FAIS, compliance, risk and regulatory requirements.
