Pre - Owned Vehicle Sales Manager Kia South Africa (Pty) Ltd - Imfrg Tableview
Automotive, Retail
Minimum Requirements
- Higher Certificates and/or Advanced National (Vocational) Certificates in Sales and Marketing, preferably
- Over 5 years’
- in the motor sales industry
- 3 years supervisory
- with a proven track record of managing a floor of 20-30 units
- and Personal Attributes
- Business and Operations Management
- Apply selling techniques for parts
- Conflict Management
Responsibilities
- Implement and manage end-to-end processes
- Define standard operating procedures (SOP's)
- Monitor and report on progress against operational plan and make adjustment where required
- Resolve problems with the necessary discretion and guidelines
- Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities
- Contribute to the development of the appropriate strategy and set target within area of accountability
- Manage operational risk and risk mitigation initiatives
- Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others
- Maintaining content on digital and social media platforms in accordance with OEM/Importer and organisational standards
- Plan and organise sales outputs through assigning sales priorities and continuously reviewing and adapting targets and quality to achieve objectives and goals
- Ensure vehicle stock is managed in accordance with company /OEM/ Importer policies
- Educate customers on products and services, ensuring acquisition and retention of customers thereby improving sales, revenue and customer base
- Establish and sustain business and OEM/Importer relationships
- Initiate and structure sales deals to ensure maximum profits of vehicles sales are achieved
- Plan and manage financial activities in line with approved policies, processes and procedures
- Manage, monitor and report on budget variances and provide solutions
- Maximise rebates and ensure payments from OEM/Importer
- Ensure that the assets, resources and equipment are managed in a manner that enhances cost-effective utilisation
- Plan, manage and monitor processes to ensure
- Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business
- Contribute to a culture of
- excellence, which builds positive relationships and provides opportunity for customer feedback and exceptional service delivery
- Manage CRM processes and procedures
- Developing Sales
- Fleet Sales Management
- Functional Policies and Procedures
- Governance, Ethics and Values
