Telesales Cold Calling Agents
Security, Facilities Management
Minimum Requirements
- Matric
- Post Matric qualification - preferred
- Computer literacy in Microsoft Outlook, Excel, Word, and PowerPoint
- Customer focus
- Drive and create urgency with potential clients
- Being ethical
- Passion for selling
- Drive for results
- Action orientated
- Active listening
- Attention to detail
- Able to build report telephonically
- Resilience
- Active cold calling
- Empathy
- Adaptability
- Positiveness
- Organising
- Planning
- Time Management
- Dealing with ambiguity
- Informing
- Integrity and trust
- Patience
- Leave effective voicemails
- Closing rate of over 80-90% of deals
- A minimum of 1-year
- A minimum of 1 year cold calling
- within a sales call centre
- At least 1 year’s administration
- within a client-centric environment
- Good follow up
- and practices on tasks
- Excellent communication
- (verbal and written)
Responsibilities
- Making outbound calls on lists to try and secure sales or sales appointments or working on Dialler lists 90% of a working day
- To provide a superior service level to internal and external customers via all contact channels and media. Phone lists daily either outbound from landlines or working on dialler to achieve legit set sales or appointment targets with potential clients. Appointments can be either reconnections, new, upgrades, link ups or relocations
- Answering inbound calls as well as assist customers who have specific
