Personal and Private Banking (PPB) Sb Connect Revenue Assurance Graduate Programme
Financial Services, Banking
Minimum Requirements
- Information Management
- Statistics
- Mathematics
- BSc Computer Science
- Data Science
- Accounting
- Finance
- Economics
- Must be a South African citizen.
- Should you have work experience, it should not exceed 12 months.
- Full academic transcripts to be submitted with application for undergraduate and postgraduate studies.
Responsibilities
- Collect, cleanse, and analyse large and complex data sets related to billing, invoicing, and customer usage.
- Identify anomalies, discrepancies, and potential revenue risks through structured analysis.
- Prepare-high quality weekly and monthly revenue assurance reports that support business insights and decision-making.
- Validate system-generated billing outputs against actual customer usage, and transactional data.
- Support reconciliation processes across subscriber accounts, product usage, and transaction logs.
- Contribute to ensuring accurate charging and the minimisation of revenue leakage.
- Monitor key revenue assurance processes including provisioning, rating, and billing to ensure operational integrity.
- Identify process gaps, inefficiencies, and control weaknesses and recommend practical improvements.
- Support the design and implementation of preventative controls to mitigate future revenue leakage risks.
- Partner with finance, technology, billing, and customer support teams to resolve discrepancies and enhance processes.
- Support the investigation and resolution of customer queries and complaints related to billing and charges.
- Participate in cross-functional forums to understand operational challenges and revenue-impacting issues.
- Support the testing of new billing system functionalities and configuration changes.
- Validate system updates to ensure accuracy and minimise revenue risk prior to implementation.
- Identify and escalate potential risks associated with system changes, enhancements, or migrations.
- Assist with internal and external audit activities related to revenue assurance.
- Maintain accurate and complete documentation to support audit requirements and governance standards.
- Ensure adherence to internal controls, policies, and applicable regulatory requirements.
- Analyse data to identify patterns, trends, and root causes of unbilled or lost revenue.
- Work collaboratively with the Revenue Assurance team to implement recovery and prevention measures.
- Contribute to strengthening the control environment and improving revenue protection mechanisms.
- Conduct research on emerging revenue assurance practices, tools, and methodologies.
- Prepare clear and professional presentations and insight summaries for stakeholders and management.
- Support strategic initiatives focused on automation, advanced analytics, and continuous improvement.
