Query Coordinator
Facilities Management, Property Services
Minimum Requirements
- Knowledge of leasing processes, property administration and stakeholder coordination
- Strong organisational and time management abilities
- Ability to manage high query volumes and multiple priorities
- Proficient in Microsoft Office and task management platforms
- Strong attention to detail and follow-through capabilities
- Understanding of property management and leasing administration processes
- Knowledge of workflow management and query tracking systems
- Attention to detail
- Communication (both verbal and written)
- Customer and quality focus
- Time management
- Methodical
- Ability to work under pressure
- Attention to deadlines
- Initiative
- Strong administrative and coordination skills
- Excellent communication and stakeholder engagement skills
- Strong reporting and analytical skills
- Knowledge of customer service principles and operational support processes
- Understanding of SLA management and turnaround time monitoring
- General business administration and reporting knowledge
- ERP Systems and Procedures (SAP knowledge will be highly beneficial)
- Join us and be part of a team that values innovation, sustainability, and making a measurable impact across the region. Your expertise can help shape smarter, more efficient solutions for our clients—apply today!
- within property management, leasing administration or operational coordination
- working with task management systems, workflow platforms or ERP systems
- in reporting, query management and service delivery monitoring
- Strong administrative and coordination
- Excellent communication and stakeholder engagement
- Strong reporting and analytical
- Knowledge Required
- Knowledge of
- Skills Required
- Behavioural Competencies
Responsibilities
- Understanding of SLA management and turnaround time monitoring
- General business administration and reporting knowledge
- ERP Systems and Procedures (SAP knowledge will be highly beneficial)
- principles and operational support processes
