Officer System Analyst IT Support Services
Electricity, Energy, Utilities
Minimum Requirements
- National Diploma in Information Technology/Systems at NQF 6 with 240 Credits
- 3 Years’ Experience in Information Technology
- Knowledge of fault logging system
- Knowledge of ISO 9001
- Relevant System functional knowledge
- Knowledge of ITIL processes Understanding of Eskom Business and value chains
- Knowledge of systems development life cycle (SDLC)
- Good problem solving and analytical skills
Responsibilities
- Ability to work and interact effectively with people
- Results-orientated Stakeholder management
- Motivating teams
- Effective driving short-term actions that are consistent with long-term goals
- Teamwork – working in a team towards a common goal as well as the ability to lead and empower a team
- Intellectual and ethical integrity
- Sound interpersonal relations
- Embraces diversity
- Emotional maturity
- Understanding of an IT environment
- Knowledge of fault logging system
- Knowledge of ISO 9001
- Relevant System functional knowledge
- Knowledge of ITIL processes Understanding of Eskom Business and value chains
- Applying solutions to business problems
- Knowledge of systems development life cycle (SDLC)
- Applications and infrastructure
- Fault logging system
- Strong communication (verbal, written, presentation)
- Good problem solving and analytical skills
- Area of specialization: Provide application system and user support in line with services offerings and the Group IT Operating model.
