QA / Qc Assistant
Energy, Chemicals
Minimum Requirements
- Grade 12 / NQF Level 4 with Mathematics.
- Trade Test (Petrol / Diesel Mechanic)
- Min 5 years’ experience as an artisan
- QA/QC-related training or certification will be an advantage.
- Valid vehicle driver’s licenses (Code 14).
- 2–3 years’ experience in vehicle maintenance/repair QA/QC (petrol and diesel vehicles).
- Hands-on experience with diagnostic testing, fault-finding, and inspection of vehicles.
- Familiarity with OEM specifications, service manuals, and quality standards.
- Basic knowledge of the OSH Act, Road Traffic Act, and Motor Industry regulations.
- in managing service provider outputs and workshop teams.
- BC_Collaborates
- TC_Inspections
- TC_Quality Management Procedures and Standards
- BC_Manages Complexity
- TC_Analyse Alternatives and Recommend Solutions
- TC_Review and Reporting
- BC_Self-development
- BC_Action Oriented
- TC_Quality Control and Reliability
Responsibilities
- To coordinate and oversee Quality Assurance (QA) and Quality Control (QC) activities in a corporate vehicle service station environment, ensuring that all maintenance and repair work on petrol and diesel vehicles meets company, customer, and regulatory standards.
- Conduct quality inspections on petrol and diesel vehicles during maintenance and repair processes.
- Review and approve work carried out by artisans and service providers.
- Perform quality hold-point inspections in the workshop and on customer vehicles.
- Ensure compliance with manufacturer standards, OEM specifications, and safety regulations.
- Develop and maintain QA/QC documentation (inspection checklists, reports, service logs).
- Monitor and evaluate service provider performance.
- Support scheduling and planning of service and maintenance activities.
- Verify correct tools, parts, and diagnostic equipment are used.
- Interface with operations, suppliers, and customers regarding QA/QC standards.
- Compile a detailed scope for all external work requests.
- Validation of scope vs cost and signing off on final JCC.
- Do confirmations on SAP for all Workshop or Service Provider scope of work verifications.
- Coordinate drives daily activities
- Do monthly IMS inspections.
- Provide guidance to workshop teams regarding quality standards and best practices.
- Support company values, safety, and continuous improvement culture.
- Identify training needs and support skills development of junior staff.
- Interact with customers to explain QA/QC outcomes and resolve quality concerns.
- Ensure work aligns with customer requirements and expectations.
- Provide transparent feedback on service outcomes to build customer trust.
- Recommend improvements to QA/QC processes.
- Support implementation of new diagnostic technologies and repair methods.
- Identify recurring quality issues and propose preventative measures.
- Strong communication skills (verbal and written).
- Ability to conduct thorough QA/QC inspections.
- Computer literacy: Microsoft Office, workshop management systems (e.g., SAP, Dealer Management Systems).
