Wanama - Support Specialist (Inventory & Procurement)
Food Services, Facilities Management
Minimum Requirements
- Understanding of inventory and related processes (e.g. stock counting vs stock transfers)
- Familiarity with loading supplier price agreements into contracting systems
- Knowledge of catalogue and stock item naming conventions (master data management)
- Clear understanding of Unit of Measure (UOM) is essential
- Ability to interpret purchase and inventory data to derive insights
- Must be able to work independently, including remotely when required
- Willingness to travel for meetings as needed
- Reliable internet connection (minimum 20–30 Mbps) to support online work
- Valid school leaving certificate required
- Ensure accurate and timely resolution of support and vendor queries within defined turnaround times
- Operate and maintain key systems, including
- Contract & Vendor Management System (master data: items, vendors, pricing)
- Inventory System (purchase orders, stock counts, stock movements, reporting)
- Demonstrate strong proficiency in Microsoft Excel for data analysis and reporting
- Accurately create and maintain pricing contracts, ensuring correct item, vendor, pricing, and UOM alignment
- Understand pricing structures, including discounts, rebates, and contract validity periods
- Ensure contracts are correctly assigned, updated, and regularly checked for data integrity
- Maintain accurate master data by
- Following strict naming conventions
- Preventing duplicate entries
- Assigning correct item groupings
- Monitoring data quality and escalating discrepancies
- Complete queries and pricing updates within agreed SLAs
- Communicate professionally and clearly with all stakeholders
- Maintain strict confidentiality regarding client and vendor pricing information
- Primary Responsibility
- Systems & Technology
- Pricing Contracts & Master Data
- Support Desk Expectations
- or exposure to the Food & Beverage industry is advantageous
- supporting end users in an operational environment
- Strong computer literacy, with proven Excel
- (including VLOOKUPs and Pivot Tables)
Responsibilities
- and purchasing processes
