Head of Operational Excellence – IMEA
Logistics, Supply Chain
Minimum Requirements
- Proven expertise in LEAN, Operational Excellence, Continuous Improvement, Lean in complex global environments
- Minimum 7 – 10 years’ relevant industry experience within supply chain, logistics, manufacturing, automotive or engineering led organizations preferred
- Relevant educational background in Engineering preferred
- Strong process governance driven mindset with focus on KPIs, performance enablement, and data driven problem solving
- Track record of building high performing teams, developing talent, and leading change
- Proven experience leading transformation, influencing senior leaders, and driving cross functional accountability
- Confident communicator with strong facilitation and stakeholder engagement skills
- Comfortable operating in fast paced, ambiguous, and demanding operational environments
- Willingness to travel across the Region as required
- Analytical yet pragmatic approach — Strong problem-solving skills balanced with practical decision-making.
- Continuous improvement mindset — Dedication to learning, adapting, and enhancing processes for lasting impact.
- Program planning & execution — Demonstrated discipline in driving initiatives forward within fast-paced, dynamic environments.
- Clear communication & facilitation — Ability to engage diverse stakeholders, simplify complex ideas, and craft compelling narratives.
Responsibilities
- Lead the deployment of TMW frameworks, tools, and behaviours across the Region in line with global priorities and timelines.
- Support leadership teams in defining, executing, and measuring business priorities through structured OpEx practices and KPI governance.
- Drive adoption of core TMW tools such as problem solving, visual management, KAIZEN, and standard work based on Ocean Operations’ needs.
- Define and execute Region-wide deployment plans, ensuring sustainable implementation and measurable impact.
- Drive continuous improvement initiatives that deliver tangible improvements in business KPIs, efficiency, and customer outcomes.
- Provide governance and coordination for performance management routines across the Area.
- Identify systemic blockers and enablers impacting capability building and performance.
- Ensure local adaptations of global standards without compromising consistency or quality.
- Lead and develop the Regional OpEx team.
- Build a strong continuous improvement culture across frontline and leadership teams.
- Coach leaders and stakeholders on OpEx and LEAN principles, behaviours, performance management, and cultural role modelling.
- Develop OpEx capability through training, coaching, best-practice sharing, and structured improvement cycles.
- Drive talent development, engagement, retention, and succession planning for critical OpEx roles.
- Act as the integrator between Regional and Global OpEx teams.
- Channel Regional improvement needs and insights into the Global OpEx and TMW communities.
- Collaborate closely with CX, GSC supporting teams, Global process teams, Finance Business Partners, and People Partners.
- Engage externally with customers, local vendors, and authorities where required to support OpEx initiatives.
