Telemarketing Sales Agent
Retail, Homeware
Minimum Requirements
- Remain adaptable and resilient in a pressurised, target-driven environment
- Matric (Grade 12) – Must have
- Sound understanding of dialler systems and high-volume outbound calling
- Excellent verbal communication and telephone etiquette
- Fluent in English and at least two additional South African languages – Preferred
- Target-driven with the ability to sustain high performance consistently
- Clear understanding of a performance-managed contact centre environment
- Proficient in MS Office applications (Email, Internet, Word, and Excel)
- Clear criminal and ITC record – Must have
- Must not be currently debarred or declared not fit and proper in terms of the FAIS Act
- Basic + commission & incentive drives
- Creative agile work environment
- Café and lounge area
- Staff restaurant with a variety of healthy affordable meal options
- Wow my customer Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as my own Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a team Be helpful
- Be inclusive
- Find the fun
- Minimum 2–3 years’ proven outbound sales/telemarketing
- within a Contact Centre environment – Preferred
- Demonstrated track record of consistently meeting or exceeding
- What we offer
Responsibilities
- Present, promote, and sell products/services to qualified potential customers within a target-driven outbound contact centre, confidently overcoming objections and closing sales
- Maintain high levels of productivity, adherence, turnaround time, and quality performance in a performance-measured environment
- Accurately capture and update customer information in real time, ensuring compliance and data integrity
- Take ownership of your performance, maintaining momentum and focus in a pressurised, target-driven setting
- in a high-volume outbound dialler environment
- Represent the homechoice brand with professionalism while delivering a results focused customer
- Strong objection-handling and closing
