Business Development Graduate
Aviation, Travel
Minimum Requirements
- Grade 12 or Equivalent (Essential)
- Bachelor's degree (e.g., BCom, Business Science, Industrial Engineering, Supply Chain, Finance, Analytics or similar) (Essential)
- Interest in commercial aviation, customer experience, and operational execution
- Basic understanding of supplier coordination and service delivery processes
- Knowledge of reporting principles and data analysis concepts
- Interpersonal skills
- Strong attention to detail
- Results driven
- Ability to keep one's composure in a fast moving, dynamic environment
- Excellent Communication skills (verbal and written)
- Analytical mind-set. Personal Attributes: Professional
- High integrity
- Curious, proactive, and able to work independently
- Confidence
- Comfortable learning systems/tools quickly.
Responsibilities
- Support the team with the coordination and execution of commercial initiatives and projects across various business areas
- Assist with monitoring the performance of catering products and ancillary revenue streams to identify trends, opportunities, and operational challenges
- Support the implementation and post implementation review of ancillary products, promotions, and commercial initiatives
- Assist with conducting competitor and market analysis to support commercial decision-making and identify industry trends and opportunities
- Assist with developing and maintaining process documentation, SOPs, checklists, trackers, and operational controls
- Support continuous improvement initiatives aimed at improving operational efficiency, reporting visibility, customer experience, and commercial performance
- Maintain accurate records, documentation, and filing systems relating to commercial activities and projects
- Participate in structured rotational exposure across various commercial functions, including catering, ancillary revenue, partnerships, distribution, and GDS support
- Build knowledge and understanding of airline commercial operations, customer trends, revenue drivers, and industry practices
- Demonstrate initiative, accountability, and a willingness to learn within a dynamic airline environment
- Assist with preparing and maintaining weekly and monthly commercial reports, dashboards, presentations, and performance summaries
- Support the collection, analysis, and validation of operational and commercial data to identify trends, variances, recurring issues, and improvement opportunities
- Assist with compiling business cases and management reports relating to ancillary products and commercial initiatives
- Support the maintenance of accurate, up-to-date, and reliable commercial data and information for reporting and decision-making purposes
- Assist with liaising with internal departments, suppliers, and service providers regarding operational queries, reconciliations, recurring issues, and follow-up actions to support effective service delivery and operational continuity
- Assist with monitoring supplier performance and following up on outstanding actions to support the maintenance of operational and service delivery standards.
