Consultant, Motor Insurance Claims
Financial Services, Banking
Minimum Requirements
- Customer-centric and service-driven
- Resilient, adaptable, and able to perform under pressure
- Highly analytical with strong problem-solving ability
- Decisive, assertive, and confident
- Ethical, fair, and demonstrates high integrity
- Proactive, accountable, and reliable team player
- Strong understanding of short-term motor insurance products and policy interpretation
- Risk and cost management awareness and application
- Computer literacy (Microsoft Office Suite and Office 365)
- Analytical capability and attention to detail
- Fraud detection, investigative analysis, and reporting capability
Responsibilities
- To manage, assess, and finalise motor insurance claims in accordance with policy terms, regulatory requirements, and company standards. The role focuses on delivering a fair customer experience while mitigating risk and proactively identifying and addressing fraudulent claims.
