Fnb Community Advisor Alternative Channels - 1
Financial Services, Banking
Minimum Requirements
- Minimum Qualification: Grade 12/ NQF Level 4
- Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
- 1–3 years of experienc e in customer‑facing environments, service delivery, or client support within financial services
Responsibilities
- To deliver an exceptional and efficient customer experience by proactively understanding customer needs, providing tailored product solutions, and directing customers to the most suitable service channels (including eChannels and self-service).
