SITA is seeking a Customer Operations Support professional to provide advanced support in customer relations management by preparing statistical reports, handling requests, and providing project coordination functions.
Application Deadline: 27 November 2024
Responsibilities
- Manage and handle queries from team members related to ERP systems (HR, OTL, I expense, project, Tele sales, Teleservices, Order Management, etc.).
- Provide financial administration support to the department (Budget management).
- Offer general administrative support to ensure adherence to organizational quality standards.
- Arrange work sessions and staff meetings, coordinating all logistical arrangements for the sub-department.
- Provide project administration to ensure effective and efficient CRM project management.
- Deliver on-the-job training to users on Oracle modules to ensure consistency in invoicing.
Qualifications and Experience
- Required Qualification: 3-year Diploma or Degree in Office Administration or a relevant discipline (NQF level).
- Experience: 3-4 years of working experience in an administrative support role for a senior manager or executive within general office or business practices.
Application Process
Interested candidates should prepare their applications according to the outlined requirements and apply via the button below: