AVBOB Mutual Assurance Society is inviting unemployed South African graduates, aged 18 to 35, to apply for its 12-month Internship Programme for 2024/25. This is an exciting opportunity to gain experience working for a company with over 100 years of history, committed to customer-centric values, employee development, and rewarding excellent performance.
Closing Date: Not specified
Location: Various locations across South Africa
Responsibilities
As an intern, your responsibilities will include, but are not limited to:
- Providing professional client service at branches
- Managing client inquiries and documenting activities and outcomes
- Escalating customer complaints or complex queries to supervisors and branch managers
- Offering technical assistance on AVBOB products and services
- Building positive client relationships by following up on active processes
- Maintaining client records and documenting processes
- Identifying potential client service concerns through surveys and facilitating proactive interventions
- Staying updated on emerging client service trends
- Recommending product improvements based on feedback
Qualifications
To be eligible, you must have a qualification in one of the following fields:
- Financial Degree
- Accounting / Economics Degree
- BSc Information Systems Degree
- Marketing Management Degree
- Business Administration Degree
Skills and Competencies
- Excellent customer service skills
- Team player with a customer-focused mindset
- Strong communication and analytical skills
- Patience and problem-solving abilities
- Resilience under pressure
- Proficiency in data analytics
- Sales and customer service experience are advantageous
How to Apply
Applicants must submit a comprehensive CV, certified copies of their ID, and academic qualifications (including Grade 12 certificate and tertiary qualification or recent academic records). Use the following links to apply for positions in different regions:
- Johannesburg, Gauteng: Apply Online
- North West: Apply Online
- Centurion, Gauteng: Apply Online
- Mpumalanga: Apply Online
- KwaZulu-Natal: Apply Online
- Eastern Cape: Apply Online
- Free State: Apply Online
- Western Cape: Apply Online
Note:
- Only qualified applicants who have not previously participated in an internship will be considered.
- Correspondence will be limited to successful candidates. Applications submitted after the deadline will not be considered.
