ABSA is currently recruiting for a Full-Time Junior Bank Teller position located in Tsakane, South Africa. This role involves processing bank teller transactions accurately and ensuring excellent customer service.
- Closing date: 27 November 2024
Job Summary
The Junior Bank Teller will be responsible for executing bank transactions efficiently and providing friendly assistance to customers.
Key Responsibilities
- Execute Cash & Related Transactions:
- Balance, control, and manage the cash float by checking the cash amount at the teller station.
- Dispense and receive physical cash, cheques, travellers cheques, drafts, and other financial instruments to walk-in customers.
- Process and encash cheques presented by customers after verifying identification and account details.
- Customer Service:
- Provide advice on cash and transaction processes to ensure smooth operations.
- Resolve customer inquiries before escalating them to other departments or management.
- Keep customers informed about the progress of their inquiries.
- Explain the bank’s procedures and security requirements to customers.
- Report customer complaints through the Bank’s Customer Care process to enhance service delivery.
- Guide customers in completing transaction documentation accurately.
Education Requirements
- Further Education and Training Certificate (FETC): Business, Commerce, and Management Studies (Required).
How to Apply
To apply for this position, candidates should visit the ABSA careers portal via the link below: